Privacy Policy

The Auto Spa (“we,” “us,” or “our”) is a professional auto detailing company based in Utah. We operate a detailing shop at 4346 W Abbey Rd Unit 21 in Hurricane, offer mobile detailing throughout Washington County, and provide mobile-only service in the Salt Lake City area.

This Privacy Policy explains what information we collect when you visit utahautodetailing.com, request a quote, book an appointment, apply for a job, or otherwise contact us, and how we use and protect that information. By using our website or services, you agree to the practices described here.

We only collect the information we need to quote, schedule, and complete your detail. This includes:

• Contact details such as your name, phone number, and email address when you fill out a quote form, booking form, or contact form.
• Vehicle and service details such as your vehicle make, model, size, condition, the services you are interested in, and any notes or photos you choose to share.
• Service location such as your address or ZIP code when you book a mobile detail so our team can come to you.
• Job application details such as your work history, availability, and contact information if you apply through our careers page.
• Website usage information such as your browser type, device, pages visited, and how you arrived at our site. This is collected automatically through cookies and similar technologies.

We do not collect payment card numbers on this website. Payments are handled by our booking and payment partners, who process them securely under their own privacy policies.

We use the information you provide to:

• Send you a personalized quote and answer questions about our services.
• Schedule, confirm, reschedule, and complete your detailing appointment.
• Send appointment reminders and follow-up messages after your service.
• Manage maintenance plan visits and member discounts.
• Review job applications and contact applicants.
• Improve our website, services, and customer experience.
• Share occasional promotions or seasonal offers, only if you have agreed to receive them.

When you submit a quote or booking form and provide your phone number, you agree that The Auto Spa may contact you by phone call or text message about your request, including quotes, scheduling, and appointment reminders. Message frequency varies. Message and data rates may apply.

You can opt out of text messages at any time by replying STOP. Reply HELP for help, or call us at (435) 900-7599. Consent to receive messages is never a condition of purchasing any service.

We do not sell, rent, or share your phone number or text messaging consent with third parties or affiliates for their marketing purposes.

We do not sell your personal information. We only share it in these limited situations:

• Service providers that help us run our business, such as our online booking system, customer messaging and form tools, website hosting, and data storage providers. They may only use your information to provide services to us.
• Legal requirements when we are required to by law, court order, or to protect the rights, property, or safety of our customers, team, or others.
• Business changes if The Auto Spa is ever merged, sold, or transferred, your information may be transferred as part of that business.

Our website uses cookies and similar tools to remember your preferences, understand which pages are most helpful, and measure how well our advertising works. These tools may be provided by third parties such as analytics and advertising platforms.

You can block or delete cookies through your browser settings. Some parts of the site, like quote forms or promotional offers, may not work as smoothly if cookies are disabled.

We use reasonable technical and organizational safeguards to protect your information, including encrypted connections and restricted access to customer records. Only team members who need your information to serve you can see it. No method of transmission or storage is completely secure, so we cannot guarantee absolute security, but we take protecting your data seriously.

We keep your information for as long as needed to provide our services, keep accurate service records for your vehicle, meet legal and tax obligations, and resolve disputes. When information is no longer needed, we delete it or make it anonymous.

You can contact us at any time to:

• Ask what personal information we have about you.
• Correct or update your information.
• Ask us to delete your information, subject to records we must keep by law.
• Unsubscribe from promotional emails or text messages.

To make a request, email theutahautospa@gmail.com or call (435) 900-7599. We may need to confirm your identity before completing your request.

Our website and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with information, please contact us and we will delete it.

We may update this Privacy Policy from time to time. When we do, we will change the “Last updated” date at the top of this page. Please also review our Terms of Service, which govern your use of our website and services.