Terms of Service

These Terms of Service (“Terms”) apply to your use of utahautodetailing.com and to any detailing, paint correction, ceramic coating, maintenance plan, or other service provided by The Auto Spa (“we,” “us,” or “our”).

By using our website, requesting a quote, or booking an appointment, you agree to these Terms. If you do not agree, please do not use our website or services.

We provide professional auto detailing at our shop in Hurricane, mobile detailing throughout Washington County, and mobile-only service in the Salt Lake City area. You can view everything we offer on our services page.

Results depend on the age, condition, and history of your vehicle. Some stains, odors, scratches, rock chips, and paint defects may not be fully removable. Our team will always do its best and let you know about realistic expectations before or during your service.

Prices listed on our pricing page are starting prices and ranges based on vehicle size and typical condition. Your final price may change if your vehicle needs extra work, such as heavy pet hair, sand, mud, stains, biohazards, or excessive dirt.

If we find that your vehicle needs more work than quoted, we will talk with you before continuing. Quotes are valid for 30 days unless stated otherwise.

• Appointments are confirmed once booked through our online booking system or by our team.
• Please give us at least 24 hours' notice to cancel or reschedule so we can offer the time to another customer.
• A deposit may be required for larger services such as paint correction and ceramic coating. Deposits may be non-refundable for late cancellations or no-shows.
• If we arrive for a mobile appointment and cannot access the vehicle, or you are not available, a trip fee may apply.
• We may reschedule due to weather, safety concerns, or circumstances outside our control. We will let you know as early as possible.

For mobile details, you agree to:

• Provide a safe, legal place to park and work, with enough room around the vehicle.
• Make sure you have permission to have the work done at the location, such as from an HOA or landlord.
• Let us know about any gate codes, access rules, or parking restrictions ahead of time.
• Provide access to water or power if requested for your service.

Please remove personal belongings, valuables, and child car seats before your appointment. We are not responsible for lost or damaged items left in the vehicle.

Let us know about any existing damage, aftermarket parts, repainted panels, loose trim, or other concerns before we begin. We are not responsible for pre-existing damage or for issues caused by failing paint, clear coat, or parts that were already worn or damaged.

Payment is due when your service is completed unless agreed otherwise in writing. We accept the payment methods offered through our booking system. Payments are processed securely by our payment partners, and we do not store your full card details.

Our maintenance plans give you a discount on each detail when you keep a recurring schedule. Plan discounts apply only to visits completed on the schedule you choose.

There are no long-term contracts. You may pause or cancel your plan at any time by contacting us. If visits are missed or delayed beyond your plan schedule, regular pricing may apply to your next visit.

The lifespan of a ceramic coating depends on proper care. To get the best results, follow the aftercare instructions we provide, avoid automatic car washes with brushes, and keep up with regular maintenance washes.

Any coating warranty is subject to the terms provided at the time of service and may require periodic inspections or maintenance visits. Damage from accidents, rock chips, harsh chemicals, neglect, or improper washing is not covered.

Paint correction removes a thin layer of clear coat to reduce swirls and scratches. Deep scratches that go through the clear coat may not be fully removable.

We stand behind our work. If you are not happy with any part of your service, please contact us within 48 hours and we will work with you to make it right. Please do not attempt to fix the issue yourself before we have a chance to look at it.

To the fullest extent allowed by law, The Auto Spa's total liability for any claim related to our services is limited to the amount you paid for the service in question. We are not responsible for indirect or consequential losses, such as loss of use of your vehicle or rental costs. Nothing in these Terms limits any rights you have under Utah law that cannot be waived.

All photos, logos, text, and other content on this website belong to The Auto Spa and may not be copied or used without our permission. You agree not to misuse the website, submit false information, or interfere with how it works.

Promotions, gift offers, and discounts shown on the site are subject to availability, may have expiration dates, cannot be combined unless stated, and have no cash value.

How we handle your information is explained in our Privacy Policy.

These Terms are governed by the laws of the State of Utah. We may update these Terms from time to time, and the “Last updated” date at the top of this page will show when they last changed. Continuing to use our website or services after changes means you accept the updated Terms.